Refund Policy

Refund Policy

Last Updated: March 16, 2026

At BPM Tech Solutions, we strive to provide the highest quality remote technical support. We stand behind our work with a clear and fair refund policy.

1. No Fix No Fee Policy

Our primary commitment is to resolve your technical issues. If our certified technicians are unable to fix the specific problem you reported during your support session, you will not be charged for that repair attempt. This "No Fix No Fee" guarantee ensures that you only pay for successful results.

2. Conditions for Refunds

Refunds may be granted under the following conditions:

  • The technical issue was not resolved despite a completed support session.
  • You were charged incorrectly or multiple times for the same service.
  • The service provided did not match the scope agreed upon during the initial request.

3. Timeframe for Requesting Refunds

If you are dissatisfied with our service or believe you are eligible for a refund, you must submit a request within 30 days of the service date. Requests made after this 30-day period will be evaluated on a case-by-case basis at our sole discretion.

4. Payment Processing Information

Approved refunds will be processed within 7-10 business days. The refund will be credited back to the original payment method used at the time of purchase. Please note that depending on your financial institution, it may take additional time for the credit to appear on your statement.

5. Contact Us

To request a refund or if you have any questions regarding our Refund Policy, please contact us at info@bpmtechsolutions.com or call us at 888-606-7273.

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